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Case Study Assignments

Case Studies

Contents

Introduction to Assignment Reports

Objective. The term project is a written report (case study) on the management practices of an organisation with the main emphasis on highlighting exceptional or excellent management practices and techniques. It is an individual report, but if several individuals wish to form a team that is a good alternative.

Choice of organisation.If the company you select is one of your choosing, it should be one that has displayed exemplary practices or achieved excellence in some way. The company may be large or small; for profit (dot.com), not-for-profit (dog.org), or public (dot.gov). It could be a fairly new startup or a long-established company, but there must be enough information available about the company to provide data for you to prepare a thorough report.

You may wish to select a company from lists such as the Fortune 500 list or Fortune's List of America's Most Admired Companies, or you could choose a company of some size you are more familiar with and for which you may have better access to information.

Content of Report. The report may be thought of as a short case study of the organisation's management plans, strategies, accomplishments, etc., and how and why they have succeeded (or failed!) as a result of management. (Hint: Examine a few of the case studies in the textbook for ideas about how to write up the results of an organisation's management.) This is not a comprehensive report about the entire workings of the company or a report on its products. The emphasis is on the management.

Research Methods. In order to gather the information, you will want to use the World Wide Web, the Libraries and their databases, financial data, the organisation's Annual Report, and interviews with key management personnel (via phone, e-mail, or in person). You will most likely gather more information than you can put in the report, so you will be expected to take only the best and most relevant data for the report (do not include material to "pad" the length).

Case Study : Questionnaire Design

Once you narrow down your data, organise it into a logical report (beginning, body, and ending) which has a summary and logical conclusions. Because this is not a long, comprehensive report you must concentrate on the most important key aspects (attributes) of the company's management practices and outcomes. Therefore, you should delimit your information to one or two key areas of management (e. g., manufacturing, marketing, organisation, planning, communications, leadership style, quality control, technology) and how this area or areas make the company excellent.

Length and Format. The body of the report must be a minimum of five pages (double-spaced) per person ; however, it may be longer if you find it necessary for a full explanation. (A team of 4 would have a 20-page report with the identify of the author of each page indicated in the header.)

The report must include these parts:

  1. Cover Page
    Title of report, name of organisation studied, name of preparer, date, and course.
  2. Research Methods
    How you gathered your information and how you organised and analysed it to come to your conclusions. (Library, interviews, www, etc.)
  3. Body
    a.) Short introduction and background information on the organisation and its management.
    (b.) Description of the management practices and attributes that make the company unique or excellent (fairly long and detailed).
    (c.) Concise Summary of Findings and Conclusions you have reached based on your research.
  4. References
    A list of the sources you used to gather the data to write the report, including names of those interviewed and dates you interviewed them (whether by phone, fax, e-mail, or in person). Be sure to DOCUMENT with a full notation, in the body of the report, which of these references was used, including author, title, dates, page, etc.
  5. Attachments
    Attach materials you find particularly helpful in explaining the company's management practices and outcomes, but do not attach materials merely to pad the report

Use double-spacing and one-inch margins all around, with 10- or 12-point type. Use headings and subheadings for each of the main divisions or paragraphs of the report (such as in this document). This is a technique of good report organisation and makes it easier for the reader to identify and refer to the various parts. Carefully proof-read and spell check your work. Use a cover page with the company, your name, class, and date on it.

 

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