
By Donald Clark
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Contents
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Brainstorming
"Genius
is one percent inspiration and ninety-nine percent
perspiration." - Thomas
Alva Edison
What
is Brainstorming?
Brainstorming
is a process for developing creative solutions
to problems. It works by focusing on a problem,
and then deliberately coming up with as many
solutions as possible and by pushing the ideas
as far as possible. One of the reasons it is
so effective is that the brainstormers not only
come up with new ideas in a session, but also
spark off from associations with other people's
ideas by developing and refining them.
The
steps for brainstorming are:
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Gather the participants from as wide a range
of disciplines with as broad a range of
experience as possible. This brings many
more creative ideas to the session. |
 |
Write down a brief description of the problem
- the leader should take control of the
session, initially defining the problem
to be solved with any criteria that must
be met, and then keeping the session on
course. |
 |
Use the description to get everyone's mind
clear of what the problem is and post it
where it can be seen. This helps in keeping
the group focused. |
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Encourage an enthusiastic, uncritical attitude
among brainstormers and encourage participation
by all members of the team. Encourage them
to have fun! |
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Write down all the solutions that come to
mind (even ribald ones). Do NOT interpret
the idea, however you may rework the wording
for clarity's sake. |
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Do NOT evaluate ideas until the session
moves to the evaluation phase. Once the
brainstorming session has been completed,
the results of the session can be analyzed
and the best solutions can be explored either
using further brainstorming or more conventional
solutions. |
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Do NOT censor any solution, no matter how
silly it sounds. The silly ones will often
lead to creative ones - the idea is to open
up as many
possibilities as possible, and break down
preconceptions about the limits of the problem. |
 |
The leader should keep the brainstorming
on subject, and should try to steer it towards
the development of some practical solutions. |
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Once all the solutions have been written
down, evaluate the list to determine the
best action to correct the problem. |

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Selecting a Solution
When
you are sure the brainstorming session is over,
it is time to select a solution.
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By using a show of hands (or another voting
method), allow each person to vote for as
many ideas
on the original list as they want. Note
that they only have one vote per generated
ideal. |
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Write the vote tallies next to the ideal.
You can use a different color than the ideal
to help it stand out. |
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Once the voting is completed, delete all
items with no votes. |
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Next, look for logical breaks. For example,
if you have several items with 5 or 6 votes,
and no 3 or 4 and only a couple of 1 and
2, then retain only the 5 and 6 votes. The
group can help to decide the breaking point. |
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Now, it is time to vote again. Each person
gets half number of votes as there are ideals
left. For example is you narrowed the number
of generated ideals down to 20, then each
person gets 10 votes (if it is a odd number,
round down). Each person will keep track
of his or her votes. The scribe should again
tally the votes next to the ideal, only
this time use a different color. |
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Continue this process of elimination until
you get down to about 5 ideals. |
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Put the remainder ideas into a matrix. Put
each ideal into its own row (first column).
Next label some columns using selected criteria.
For example: |
|
| Generated Idea |
Low Cost |
Easy to Implement and is Feasible |
Will Help Other Processes |
TOTAL |
| Outsource it to a vendor. |
|
|
|
|
| Hire a new employee. |
|
|
|
|
| Share the extra workload. |
|
|
|
|
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Next,
working one column at a time, ask the group
to order each idea. Using the above example,
which one will cost the least, the most,
and will be in the middle. |
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Repeat
by working the next column until you have
completed all columns. Total each column
until it looks similar to this: |
|
| Generated Idea |
Low Cost |
Easy to Implement and is Feasible |
Will Help Other Processes |
TOTAL |
| Outsource it to a vendor. |
2 |
2 |
2 |
6 |
| Hire a new employee. |
3 |
1 |
1 |
5 |
| Share the extra workload. |
1 |
3 |
3 |
7 |
 |
It
this case, the lowest number column, "Hire
a new employee," would be the best solution. |
 |
Note
that you should work each column first (not
each row). |
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Some
of the columns will require much discussion,
as choosing an arbitrary number will not
be that easy in some cases. |
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Often,
you will have a couple of ideas that tie,
but having it diagramed out in a matrix
makes it much easier to make a decision. |
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Delphi
Decision Making
In
Delphi decision groups, a series of questionnaires
are sent to selected respondents (Delphi group).
The group does not meet face-to-face. All communication
is normally in writing (normally letters or
email). Members of the groups are selected because
the are experts or they have relevant information.
Steps include:
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Members
are asked to share their assessment and
explanation of a problem or predict a future
state of affairs |
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Replies
are gathered, summarized, and then fed back
to all the group members. |
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Members
then make another decision based upon the
new information. |
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The
process may be repeated until the the responses
converge satisfactory. |
The
success of this process depends upon the member's
expertise and communication skill. Also, each
response requires adequate time for reflection
and analysis. The major merits of the Delphi
process is:
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Elimination
of interpersonal problems. |
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Efficient
use of expert's time. |
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Diversity
of ideals. |
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Accuracy
of solutions and predictions. |
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Dialectic
Decision Making
The
dielectric decision method (DDM) traces its
roots back to Socrates and Plato. It helps to
overcome such problems as converging too quickly
one one solution while overlooking others, participants
dislike of meetings, incomplete evaluations,
and the failure to confront tough issues. The
steps of DDM are:
The
process looks like this:
This
process helps the members to better understand
the proposals along with their pros and cons.
The main disadvantage is the tendency to forge
a compromise in order to avoid choosing sides.

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Resources
For
more information on brainstorming, creative thinking,
and out of the box, see:
http://www.egroups.com/message/trainingworld/1



Source: Donald Clerk