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Business Logistics Management

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Business Logistics Management

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Business Logistics Management

 

Rationale

Logistics is the art and science of managing and controlling the flow of goods, energy, information and other resources like products, services, and people, from the source of production to the marketplace. It is difficult to accomplish any marketing or manufacturing without logistical support. It involves the integration of information, transportation, inventory, warehousing, material handling, and packaging. The operating responsibility of logistics is the geographical repositioning of raw materials, work in process, and finished inventories where required at the lowest cost possible.

Major Logistics Functions

This course provides an introduction to Logistics Management. Logistics management is the planning, implementation and control of the processes involved in the flow and storage of materials from the point of origin (as raw materials) through the various value-added stages to the point of consumption (as finished goods). It has been estimated that logistics costs account for 30% of the cost of doing business. Effective logistics management can lower costs, provide better customer service and quality, which translate into strategic competitive advantage and profitability for the company. 

Topics covered include the strategic importance of logistics management, international logistics issues, logistics network design, location and layout planning, demand forecasting, the management of materials and inventories, production planning and control, and transportation/distribution issues.  The is a course designed to give students the knowledge and experience of logistics problem solving.  Attention is given to such problems as transportation and network planning, inventory decision making, facility location planning, vehicle routing, and logistics forecasting.  Students will use several quantitative tools commonly seen in the filed of logistics, which include algebra, geometry, differential calculus, and mathematical programming.  The course emphasises the use of PC-based spreadsheet programs.  However, no prior experience in spreadsheet or advanced mathematics/statistics is required.

Through this course, we hope that the student will develop an appreciation of the practical significance and complexities of logistics management, gain an understanding of the key processes involved, and master some analytical tools useful in the designing, operating and improving of a logistics system.

The course has been scheduled for a 10-week period.

The global integration management model

 

Learning Outcomes

Upon successful completion of this course, the student will be able to understand

  • the role of the logistics process in national and multi-national businesses and government activity;
  • understand the characteristics of logistics elements and their interrelationships within the supply chain;
  • develop analytical and problem solving skills necessary to develop and analyze solutions for a variety of logistical problems;
  • learn to recognize areas in which logistics process can be improved to gain competitive advantage in the marketplace.

Teaching and Learning Resources

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Learning Contents Tutorials and Lectures Assignments Recommended Texys Readings Learner Support Discussion Forums Workshops Web Cases Case Studies Resources Staff Development Subject Reviews

Introduction to Logistics Management

Tutorials

Readings

Machine Learning

Machine Learning, Tom Mitchell, McGraw Hill, 1997.

Machine Learning is the study of computer algorithms that improve automatically through experience. Applications range from datamining programs that discover general rules in large data sets, to information filtering systems that automatically learn users' interests.
This book provides a single source introduction to the field. It is written for advanced undergraduate and graduate students, and for developers and researchers in the field. No prior background in artificial intelligence or statistics is assumed.

Lecture slides

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Brief Review of Logistics Concept.   The Logistics Planning Process & Tools 

Tutorials

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Channels Management/Logistics and Supply Channel Management. Logistics Network Design

Tutorials

Readings

Introduction to Logistics Systems Planning and Control

Introduction to Logistics Systems Planning and Control
Gianpaolo Ghiani, Gilbert Laporte, Roberto Musmanno
ISBN: 0-470-84916-9
Hardcover
360 pages
November 2003

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International Journal of Logistics Management

Award Winning Papers
Benchmarking
Costing Issues
Customer Service
E-Business
Exporting/Importing
Globalization/Global Logistics
Information Systems
Inventory Management
Logistics in the Automotive Industry
Logistics in Europe
Logistics in Latin America
Logistics in North America
Logistics Management
Logistics Organization
Manufacturing Related Issues
Outsourcing/Third-Party Logistics
Partnerships
Performance Measurement
Purchasing/Materials Supply
Re-engineering/Network Design
Retail Logistics
Strategic Planning
Supply Chain Management
Transportation
Warehousing

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Inventory in Logistics System. Warehouse Layout and Material Handling

  1. Overview of Inventory Management 
  2. MRP 
  3. DRP - Multi-echlon System 
  4. DRP - Cost Trade-off Analysis 

Tutorials

Readings

Inventory Management

  • Deterministic demand models
  • Newsvendor model
  • Probabilistic demand models
One of the mechanisms that almost all operations use to mitigate the detrimental impact of variability is inventory.  The Just In Time (JIT) philosophy calls for the elimination of all waste (called muda in Japanese), and the elimination of inventory is enemy number 1 in the JIT philosophy.  A lean plant is a good thing, but anyone in retail understands that inventory is a necessary evil.  We provide three fundamental models of inventory:

(1)  Given the reality of a fixed order cost (a set-up cost, deliver fee, transaction cost, purchasing overhead,  etc.) as well as the reality that it costs me to hold inventory, how large should my orders be to minimize the sum of ordering costs and holding costs?  The is the Economic Order Quantity.

(2)  Given that my demand is uncertain and the lead time from my supplier is uncertain, how do I determine when to place an order (the Reorder Point, ROP)?  How much Safety Stock (SS) should I carry to avoid stockouts?

(3)  The above models assume inventory can be handled indefinitely.  What if I sell produce, newspapers, magazines, current information, blood products, or some other perishable item?  The newsvendor helps us set the tradeoff between ordering too much (the case of excess stock, where we can at best salvage the leftovers) and ordering too little (the case of shortages/stockouts), both of which erode our profits.  The newsvendor model quantifies the Service Level (SL) that maximizes profit.
 

Tutorials

Readings

Transportation Planning. Vehicle Routing & Scheduling

Tutorials

Readings

Facility Layout and Location

  1. Overview of Location Analysis and Evaluation 
  2. Heuristic Model - Grid Technique 
  3. Optimization Model 
  4. Least Number of Branches Problem

Tutorials

Challenges in Supply Chain Management

Most of the preceding material did not specifically focus on what happens between firms that are part of the same supply chain. That is a huge area of effort now as firms are recognizing large gains to be made from reengineering of their supply chains. Details about inventory management and reordering policies at each echelon or level of the supply chain are important issues.  The larger issue, however, is the way in which the different firms and levels of the supply chain interact.  When information is not shared, inherent demand uncertainty at the lowest levels of the chain propagates up the chain, and is amplified at each level. The result is greatly degraded efficiency that hurts every member of the chain, but especially the suppliers.  Even when a firm is integrated, this is a problem when there is no one responsible for end-to-end system performance.  Today's environment is increasingly characterized by vertical dis-integration.  The result is that no single firm does or can take responsibility for the total supply chain system performance.   Poor forecasting, lack of information (secrecy), ill-conceived marketing efforts, and simplistic inventory management approaches all compound the problem.  We present actions that counteract these debilitating factors.  The most fundamental of them all is the need for all members of the supply chain to work together toward the common causes of end-to-end supply chain performance.  This often involves strategic alliances across the firms of the supply chain, information sharing, and common forecasts.

Tutorials

Readings

Managing Physical and Financial Supply Chains is the Key to Success

Information Technology

Tutorials

Readings

Supply Chain Management

Product Packages

Process Management Transformation and Improvement. ERP, MRP, BPR, JIT

This topic builds upon our understanding of fundamental operational models and issues together with the concepts of transformation.  Here we take a look at where the rubber meets the road.  ERP systems go hand-in-hand with transformation and they support (or limit!) the operational mechanisms and practices.

The Transformation module above alerts us to the sad fact that ERP systems and application software are not actually soft.  They should be called "concreteware" because of their rigidity within an organization.  The book "Why ERP?" tells us to ask the very question in the title before rushing to buy and install one.  These notes critically examine the strengths and weaknesses of ERP systems with emphasis on their effectiveness in production planning.  The huge attraction of ERP systems is their ability to automate business process across business functions, facilities, and countries.  The greatest problem with ERP systems is that they require the firm to completely reengineer its business processes from top to bottom so that they conform to the software.  This transformation is utterly gut-wrenching for most organizations.  Unfortunately, the ERP software once installed keeps the organization locked into specific business processes that work against flexibility over time.   
 

Tutorials

Readings

 

Recommended Text

Fundamentals of Logistics Management

Fundamentals of Logistics Management: European Edition

David B Grant, Heriot-Watt University, UK
Douglas M Lambert, Ohio State University, USA
James R Stock, University of Southern Florida, USA
Lisa M Ellram, Arizona State University, USA

ISBN: 0077108949
Copyright year: 2006

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Logistics Today
Material Handling Online

Material Handling Online

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Fundamentals of Operations Management, 3/e

Fundamentals of Operations Management, 3/e

OM Articles

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Resources

Transport System

Logistics Systems Analysis

 

 

 

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