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Best Practice is a management idea which asserts that there is a technique, method, process, activity, incentive or reward that is more effective at delivering a particular outcome than any other technique, method, process, etc. The idea is that with proper processes, checks, and testing, a desired outcome can be delivered with fewer problems and unforeseen complications. Best practices can also be defined as the most efficient (least amount of effort) and effective (best results) way of accomplishing a task, based on repeatable procedures that have proven themselves over time for large numbers of people.
Taylor, F (1911). The Principles of Scientific Management. New York: Harper & Brothers Publishers.
Kanigel, R (1997). The One Best Way: Frederick Winslow Taylor and the Enigma of Efficiency. New York: Penguin Books.
Hoag, B and Cooper, C L (2006). Managing Value-Based Organizations: It's Not What You Think. Northampton, MA and Cheltenham, UK: Edward Elgar Publishing. http://www.p-advantage.com
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K. Douglas Hoffman - Colorado State University
Michael R. Czinkota - Georgetown University
Peter R. Dickson - Florida International University
Patrick Dunne - Texas Tech University
Abbie Griffin - University of Illinois - Urbana-Champaign
Michael D. Hutt - Arizona State University
Balaji C. Krishnan - University of Memphis
Robert F. Lusch - University of Arizona
Illka A. Ronkainen - Georgetown University
Bert Rosenbloom - Drexel University
Jagdish N. Sheth - Emory University
Terence A. Shimp - University of South Carolina
Judy A. Siguaw - Cornell University
Penny M. Simpson - University of Texas - Pan American
Thomas W. Speh - Miami University - Ohio
Joel E. Urbany - University of Notre Dame
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