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People and Organisations

Rationale

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Teaching and Learning Guide

 

Rationale

Organization Development, according to Richard Beckhard, is defined as:

  • (1) a planned effort
  • (2) organization-wide
  • (3) managed from the top
  • (4) to increase organization effectiveness and health
  • (5) through planned interventions in the organization's 'processes', using behavioural science knowledge"

(Smith, 1998, p261. Training and Development in Australia.)

According to Warren Bennis, organization development (OD) is a complex strategy intended to change the beliefs, attitudes, values, and structure of organizations so that they can better adapt to new technologies, markets, and challenges.

Warner Burke emphasizes that OD is not just "anything done to better an organization"; it is a particular kind of change process designed to bring about a particular kind of end result. OD involves organizational reflection, system improvement, planning, and self-analysis.

The term "Organization Development" is often used interchangeably with Organizational effectiveness, especially when used as the name of a department or a part of the Human Resources function within an organization.

This subject is designed to develop skills in managing and developing teams, planning, organising and controlling work to effectively achieve goals and in establishing goals for performance measurement with emphasis on the human resource management skills such as recruitment, selection, induction, training and development of staff as well as the development of skills to effectively manage grievances, disputes and workplace issues.

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Managing Operations, Quality, and Productivity

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In economics, productivity is the amount of output created (in terms of goods produced or services rendered) per unit input used. For instance, labour productivity is typically measured as output per worker or output per labour-hour. With respect to land, the "yield" is equivalent to "land productivity".

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Source: Adapted from BizEd/CIPD journal 'People Management', 29th January 2004

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Motivation

Motivation

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Leadership and Management

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In organizational development, Leadership Development is the strategic investment in, and utilization of, the human capital within the organization.

David Day (2001) distinguished between leader versus leadership development.

Leader development focuses on the development of the leader, such as the personal attributes desired in a leader, desired ways of behaving, ways of thinking or feeling.

In contrast, leadership development focuses on the development of leadership as a process. This will include the social influence process and the team dynamics between the leader and his/her team at the dyad level, the contextual factors surrounding the team such as the perception of the organizational climate and the social network linkages between the team and other groups in the organization.

Both forms of development may mutually influence each other, as exemplified in the concept of "Deep Change" in Robert E. Quinn's 1996 book of the same title.

Typically, leader development has focused on 3 main areas - providing the opportunities for development, stimulating the ability to develop (including motivation, skills and knowledge for change), and providing a supportive context for change to occur (see Cynthia D. McCauley, 2001).

Leadership development can build on the development of individuals (including followers) to become leaders. In addition, it also needs to focus on the interpersonal linkages between the individuals in the team.

In the belief that the most important resource that an organization possesses is the people that comprise the organization, some organizations address the development of these resources (even including the leadership).

Leadership development can encompass any number of developmental processes including:

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Business Strategy

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Personnel Management and HRM

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Human Resource Management (HRM) is both an academic theory and a business practice that addresses the theoretical and practical techniques of managing a workforce. The theoretical discipline is based primarily on the assumption that employees are individuals with varying goals and needs, and as such should not be thought of as basic business resources, such as trucks and filing cabinets. The field takes a positive view of workers, assuming that virtually all wish to contribute to the enterprise productively, and that the main obstacles to their endeavors are lack of knowledge, insufficient training, and failures of process.

HRM is seen by practitioners in the field as a more innovative view of workplace management than the traditional approach. Its techniques force the managers of an enterprise to express their goals with specificity so that they can be understood and undertaken by the workforce, and to provide the resources needed for them to successfully accomplish their assignments. As such, HRM techniques, when properly practiced, are expressive of the goals and operating practices of the enterprise overall.

The field also encompasses the sometimes arcane details of what is traditionally referred to as personnel management. Personnel management as a term describes those activities that are necessary in the recruiting of a workforce, providing its members with payroll and benefits, and administrating their work-life needs. In many locales, these activities can require a considerable amount of regulatory knowledge and effort, and many enterprises can benefit from the recruitment and development of personnel with these specific skills.

 

The Complete Recruitment and Selection Toolkit

The Complete Recruitment and Selection Toolkit
- Glen Fox, Dean Taylor
The hands-on approach of this resource will ensure that your recruitment and assessment policies are strategically focused, effective, fair and based on best practice.

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Employee Relations

Employee Relations - John Gennard, Graham Judge
In the third edition of this acclaimed student text, the CIPD's chief examiner John Gennard and associate examiner Graham Judge consider the corporate environment, major institutions and best practices.

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New Strategies for Public Pay: Rethinking Government Compensation Programs

New Strategies for Public Pay: Rethinking Government Compensation Programs
Howard Risher, Charles H. Fay, & Associates
ISBN: 0-7879-0826-6

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Learning and Development

Learning and Development - Rosemary Harrison
This is the leading textbook for students taking the CIPD professional qualification and has been fully revised and rewritten to take account of the new academic standards that will be taught from September 2002.

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Check the availability and buy your books from our Bookshop.

Strategic HRM - Angela Baron, Michael Armstrong
The authors have drawn on previously unpublished research to provide authentic voices from real-life managers discussing how they set about developing and implementing HR strategies. The text demystifies the concept and practice of "strategic HRM", placing it firmly within the context of the wider organisational strategy and business goals.

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Exercise: Models of Personnel Management

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Organisational Structure and Design

 

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Labour and Management Relations

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Continental's Belgian's Closure: 700 jobs at risk

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The Labour Market

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ILO

 

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HR Revision Tests

 


Recommended Texts

International and Comparative Employment Relations

International and Comparative Employment Relations

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Evaluating Human Capital Evaluating Human Capital

The CIPD

Pages: 80 Published: October 2002
ISBN: 0852929749

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Access to Large-scale Facilities funded by Human Capital and Mobility Programme Access to Large-scale Facilities funded by Human Capital and Mobility Programme
European Commission
Science, Research and Development
DG XII/G Access to Large-scale Facilities funded by Large Installations Plan (89-92)
ISBN 92-827-5531-2
Stuck in Neutral:Business and the Politics of Human Capital Investment Policy Stuck in Neutral:Business and the Politics of Human Capital Investment Policy

Cathie Jo Martin

Paper | 1999 | ISBN: 0-691-00961-9
264 pp. | 6 x 9 | 7 tables

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Will the Working Poor Invest in Human Capital? A Laboratory Experiment

Will the Working Poor Invest in Human Capital? A Laboratory Experiment
by Catherine Eckel, Cathleen Johnson, and Claude Montmarquette
February 2002

Valuing People

Valuing People
By: Lisa M. Aldisert

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A Capital Markets Approach to Student Funding

Investing in Human Capital
A Capital Markets Approach to Student Funding

Miguel Palacios Lleras
University of Virginia
Foreword by Nicholas Barr
London School of Economics and Political Science

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Organizational Behavior

Organizational Behavior
McShane/Von Glinow's

Organizational Behavior & Management

Organizational Behavior & Management with PowerWeb
By: Ivancevich, John M Matteson, Michael T
ISBN: 0072826339
Format: WW DH BB
Pub Date: 2002-05-02
Copyright: 2002
Edition:6

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