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Preparing for your First Certificate in English

Business Administration

Management

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Online Learning Centre is now open for online and in-class Teaching and Learning, Business/Management and Research curriculum and learning contents subscriptions, and available to International Business Schools, Universities, Management Development and Training Centres and their Students and Staff throughout the world.

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First Certificate in English and Business Administration - IELTS 5.5

This is a Content and Language Integrated Learning Module

Rationale

Teaching and Learning Resources

Related Workshops

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Essential Texts

Recommended Texts

Resources

First Certificate in English and Business Administration

Rationale

The First Certificate in English (FCE) is one of the exams available from University of Cambridge ESOL examination. Its possession proves one's adequacy in the English language, and its successful completion means that one is able to interact socially efficiently.

Once awarded Cambridge ESOL FCE certificates are valid for life.

Preliminary English Test (PET)

FCE is an exam for people who can use everyday written and spoken English at an upper-intermediate level. It is an ideal exam for people who want to use English for work or study purposes.

Updated FCE and CAE from December 2008

In order to ensure our exams meet the needs of users, FCE and CAE have recently undergone a review and the examinations have been updated. The first session of the updated FCE and CAE exams will take place in December 2008.

Download the Handbook for Teachers for the updated FCE.

More information about Top Tips for FCE, a new revision guide which is now available for candidates to buy from centres and bookshops and can also be ordered on the Cambridge ESOL eShop.

Bulletin 5, (PDF 134Kb) contains a summary of the updated FCE and CAE specifications together with an overview of the review process.

Bulletin 6, (PDF 116Kb) provides a more detailed description of the Reading papers, along with a rationale for the changes and advice on preparing students for the exams.

Bulletin 7, (PDF 121Kb) provides a more detailed description of the Writing papers, along with a rationale for the changes and advice on preparing students for the exams.

Bulletin 8, (PDF 121Kb) provides a more detailed description of the Use of English papers, along with a rationale for the changes, and advice on preparing students for the exams.

Bulletin 9, (PDF 934Kb) provides a more detailed description of the Listening papers, along with a rationale for the changes and advice on preparing students for the exams.

Bulletin 10, (PDF 938Kb) provides a more detailed description of the Speaking papers, along with a rationale for the changes and advice on preparing students for the exams.

Is FCE for you?

Can you...

  • understand texts from a wide variety of sources?
  • use English to make notes while someone is speaking in English?
  • talk to people about a wide variety of topics?
  • understand people talking in English on radio or television programmes?

If this describes your skills now, or describes the level of skills you are working towards, then FCE is the right exam for you.

What will FCE do for you?

Cambridge ESOL is a department of the world-famous and historic University of Cambridge. Attaining one of its certificates is an achievement and a reward in itself. However, there are many other benefits to taking FCE:

  • an FCE certificate is valid for life
  • FCE is truly international, recognised around the world for business and study purposes
  • thousands of employers, universities and government departments officially recognise FCE as a qualification in upper-intermediate English.
  • FCE gives you a pathway to higher qualifications such as the Certificate in Advanced English (CAE) and Certificate of Proficiency in English (CPE)
  • FCE's 'Can Do' skills give you the confidence to use English in real situations.

What will taking FCE help you do?

FCE is at Level B2 of the Common European Framework of Reference for Languages (CEFR) — an internationally recognised benchmark of language ability. The framework uses six levels to describe language ability from A1 to C2. 'Can Do' statements have been used to describe these levels in terms of real skills with language.

For example, at B2 level, typical users can be expected to:

  • understand the main ideas of complex pieces of writing
  • keep up a conversation on a fairly wide range of topics, expressing opinions and presenting arguments
  • produce clear, detailed writing, expressing opinions and explaining the advantages and disadvantages of different points of view.

Your preparation for FCE will give you these kinds of practical language skills.

What does FCE involve?

FCE has five papers:

Reading: 1 hour
You will need to be able to understand information in fiction and non-fiction books, journals, newspapers and magazines.

Writing: 1 hour 20 minutes
You will have to show you can produce two different pieces of writing such as a short story, a letter, an article, a report, a review or an essay.

Use of English: 45 minutes
Your use of English will be tested by tasks which show how well you control your grammar and vocabulary.

Listening: 40 minutes
You need to show you can understand the meaning of a range of spoken material, including news programmes, speeches, stories and anecdotes and public announcements.

Speaking: 14 minutes
You will take the Speaking test with another candidate or in a group of three, and you will be tested on your ability to take part in different types of interaction: with the examiner, with the other candidates and by yourself.
Supporting you

As with all of Cambridge ESOL's certificates, there is a lot of support to help you prepare for your exam.

Most candidates prefer to take the preparation courses run by language schools and universities.

You can access a variety of support materials from the Resources area of our website. These include a short booklet, Information for Candidates, and sample exam papers, which include sound files for the Listening test materials.

Many publishers have produced a wide choice of books and other aids to help you prepare for taking FCE. Ask your local bookshop for details.

To help you prepare for FCE, we provide teachers with their own website so they can download sample exam papers, handbooks, and other teaching support material.

jakefirst certificatebooks

"Management" (from Old French ménagement "the directing", from Latin manu agere "to lead by the hand") characterises the process of leading and directing all or part of an organisation, often a business, through the deployment and manipulation of resources (human, financial, material, intellectual or intangible). Early twentieth-century management writer Mary Parker Follett defined management as "the art of getting things done through people."

One can also think of management functionally, as the action of measuring a quantity on a regular basis and of adjusting some initial plan, and as the actions taken to reach one's intended goal. This applies even in situations where planning does not take place. From this perspective, there are five management functions: planning, organizing, leading, co-ordinating and controlling. For others though, this definition, while useful, is far too narrow. The phrase "management is what managers do" is also prevalent, conveying the difficulty with which management is defined, the shifting nature of definitions, and the connection of managerial practices with the existence of a managerial cadre or class.

Management is known by some as "business administration", although this then excludes management in places outside business, eg charities and the public sector. University departments that teach management are nonetheless usually called "business schools". The term "management" may also be used as a collective word, describe the managers of an organization, for example of a corporation.

Career Management is defined by Ball (1997) as:

  • Making career choices and decisions – the traditional focus of careers interventions. The changed nature of work means that individuals may now have to revisit this process more frequently than in the past.
  • Managing the organizational career – concerns the career management tasks of individuals within the workplace, such as decision-making, life-stage transitions, dealing with stress etc.
  • Managing 'boundaryless' careers – refers to skills needed by workers whose employment is beyond the boundaries of a single organisation, a workstyle common among, for example, artists and designers.
  • Taking control of one's personal development – as employers take less responsibility, employees need to take control of their own development in order to maintain and enhance their employability.

Now that the job-for-life covenant between employer and employee has been superseded by an insecure and uncertain job market, career management has become a necessary survival skill rather than being an activity pursued by Ivy League alumni or people born with a silver spoon in the mouth. Job security is now based on knowledge, skills and added-value rather than length of service or loyalty to an employer. Career management is nothing more than a small investment of time, money and energy to protect the major source of revenue—one's job.

See also

 

International English Language Testing System' ( IELTS , pronounced /'aijelts/ ) is a test of English language proficiency. It is jointly managed by University of Cambridge ESOL Examinations, British Council and IDP Education Australia . Candidates may choose either the Academic Module or the General Training Module:

  • The Academic Module is intended for those who wish to enrol in universities and other institutions of higher education .
  • The General Training Module is intended for those planning to undertake non-academic training or to gain work experience, or for immigration purposes.

IELTS is accepted by most Australian, British, Canadian, Irish, New Zealand and South African academic institutions, by an increasing number of academic institutions in the USA, and by various professional organizations. It is also a requirement for migration to Australia and Canada.

Language magazine

 

Individual Exams

General English

These five exams are also known as the "Main Suite":

For further details, click on Exam English Logos

 

Teaching and Learning Resources

Teacher Tube

 

 

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Learning Contents

Tutorials Assignments Eecommended Texts Readings Learner Support Workshops Case Studies Web Cases Resources Staff Development Discussion Forums Subject Reviews

Speaking

In this section of the exam, two candidates are interviewed by two examiners. The test has four parts. In the first one, the candidates are asked personal questions, whereas in part two they are given a pair of photographs to compare and contrast. In part three, the candidates engage in discussion, and in part four, the candidates and the interviewer discuss an issue on a certain topic.

Speech Communication refers to the processes associated with the production and perception of sounds used in spoken language . A number of academic disciplines study speech and speech sounds, including acoustics , psychology , speech pathology , linguistics , and computer science.

In this section of the exam, two candidates are interviewed by two examiners. The test has four parts. In the first one, the candidates are asked personal questions, whereas in part two they are given a pair of photographs to compare and contrast. In part three, the candidates engage in discussion, and in part four, the candidates and the interviewer discuss an issue on a certain topic

See also

Tutorials

Video PowerPoints

BBC Learning English

Readings

Speaking and listening: 28 popular discussion topics + relevant vocabulary

  • "Prepare for Discussion": complete work-scheme: [1] odd one out [2] texts for dictation [3] dialogues [4] questions [5] crosswords, which targets the vocabulary needed for each of the 28 popular topic areas
  • Ten discussion techniques - giving opinions, asking for clarification, delaying strategies etc
  • Tales of The Unexpected - 122 stand-alone episodes, each running for 25 minutes. These stories with a twist in the ending are well acted, entertaining and can be obtained cheaply on DVD - excellent for listening comprehension and vocabulary development.
  • BBC Radio 4's Listen Again page offers a massive selection of audio files and podcasts on every topic you can think of.
  • Songs by Ewan MacColl and Peggy Seeger to use as a stimulus for discussion and for presentation of topic-based vocabulary, with links to audio CD recordings, songbooks & sheet music.

Ewan MacColl [1915-1989] helped to bring about the British folk song revival of the 1950s, which remained strong until the early 1970s. He proceeded to build on the British tradition of ballads rather than American folk roots (e.g. spirituals, blues, hobo, skiffle) - he was to find a partner with a good knowledge of American ballads. This link provides access to Ewan's own compositions, including the songs from the radio ballads in which he captures the speech rhythms and vocabulary of British people - railway workers, road builders, miners, fishermen, gypsies, teenagers and boxers. The radio ballads were a landmark in radio drama and song composition. They also provide excellent material for language learning at higher levels.

Among Ewan's most famous song compositions are: 'The First Time Ever I Saw Your Face' (written for his wife - Peggy Seeger), 'Dirty Old Town' (written about Salford, Manchester - an industrial suburbia in the north of England) and 'The Manchester Rambler' (written for the Great Trespass - which gave walkers from the city rights of way and access to countryside). Ewan songs are mainly about love and social / political topics. Ewan's first love was the theatre - he helped to found Theatre Workshop with his first wife, Joan Littlewood. He was to have two later marriages and a total of five children. His second wife was Jean Newlove - assistant to dance movement teacher, Rudolph Laban, and mother of Hamish and (the late) Kirsty MacColl.

Peggy Seeger, born in 1935 and still writing and performing her own songs, was married to Ewan MacColl from the late 1950s until his death in 1989. They produced three children: Neill, Calum and Kitty MacColl - two talented musicians and a capable singer. Peggy herself is from a famous musical family. Her mother, Ruth Crawford Seeger, was both a folk music collector and one of the foremost 20th-century female classical composers. Her father, the musicologist Charles Seeger, was also father (by an earlier marriage) to the American folk-singer Pete Seeger.

Peggy is accomplished on several instruments, notably banjo, guitar, Appalachian dulcimer, English concertina and autoharp. Perhaps the best known of her early song compositions is 'Gonna be an engineer'. However, this link also provides access to Peggy's more recent song compositions: more on women's rights, some moving love songs, lyrics on a full range of social issues including anti-war and pro-environment campaigns. The link too provides a full index of Peggy's song titles and access to suppliers of her CD albums and songbook.

 

Use of English

The Use of English includes four tasks, whose types vary, including multiple choice filling, open gap filling, word formation and key word transformation. This part of the exam lasts for 45 minutes. The error correction task from previous years was removed for the 2008 syllabus.

Tutorials

Readings

FCE Practice Tests

Test 1 (of 3) Test 2 (of 3) Test 3 (of 3)

Part 1 (Multiple Choice Cloze)

Part 2 (Open Cloze)

Part 3 (Word Formation)

Part 4 ('Key' Word Transformation)

Part 1 (Multiple Choice Cloze)

Part 2 (Open Cloze)

Part 3 (Word Formation)

Part 4 ('Key' Word Transformation)

Part 1 (Multiple Choice Cloze)

Part 2 (Open Cloze)

Part 3 (Word Formation)

Part 4 ('Key' Word Transformation)

 

Writing

 

The Writing part consists of two parts. One is a mandatory task and the other is chosen from a set of four optional tasks. The first task is usually a transactional letter, which has a stricter format, and the second one's type ranges from discursive compositions to articles, whose format is less stringent. One of the four options includes two questions based on a set of pre-set books. This part of the exam lasts for 90 minutes.

See also

Writing

Click on image for PowerPoint Tutorials

Tutorials

Readings

Writing is the representation of language in a textual medium through the use of signs or symbols. It is distinguished from illustration , such as cave drawing and painting , and the recording of language via a non-textual medium such as magnetic tape audio .

Writing began as a consequence of the burgeoning needs of accounting. Around the 4th millennium BC, the complexity of trade and administration outgrew the power of memory, and writing became a more dependable method of recording and presenting transactions in a permanent form (Robinson, 2003, p. 36)

Illustration of a scribe writing

Illustration of a scribe writing

 

Writing - external links

  • BBC Skillwise: writing - a community web site, offering general writing tips and practice for learners of English.
  • Royal Literacy Fund - help with essay writing for advanced learners hoping to attend UK universities.

Listening

The Listening section consists of a set of questions based on four spoken texts. The texts vary from news announcements to speeches and stories. This section lasts approximately 40 minutes.

See also

Speaking and Listening

Click on image for PowerPoint Tutorials

Tutorials

Greg and Todd discuss students having jobs.

Greg and Todd discuss students having jobs.

Readings

Active listening is an intent to " listen for meaning", in which the listener checks with the speaker to see that a statement has been correctly heard and understood. The goal of active listening is to improve mutual understanding .

 

Reading

In the reading section, the candidate is expected to answer a set of questions based on the context of three texts, which are approximately 350-700 words in length each. Types of questions include multiple choice, multiple matching or gap filling. This part of the exam lasts 60 minutes.

See also

Tutorials

Readings

FCE Practice Tests

Test 1 (of 3) Test 2 (of 3) Test 3 (of 3)

Part 1 (Multiple Choice)

Part 2 (Gapped Text)

Part 3 (Multiple Matching)

Part 1 (Multiple Choice)

Part 2 (Gapped Text)

Part 3 (Multiple Matching)

Part 1 (Multiple Choice)

Part 2 (Gapped Text)

Part 3 (Multiple Matching)

Reading comprehension

Reading

Click on image for PowerPoint Tutorials

Tutorials

  • Hunting Whales
    Read the story. Click the "LISTEN" button at the bottom of the page to hear the story. When you are done, click the "NEXT" button.
  • Nature Sounds
    Read the story. Click the "LISTEN" button at the bottom of the page to hear the story. When you are done, click the "NEXT" button.
  • Timber or Trees?
    Read the story. Click the "LISTEN" button at the bottom of the page to hear the story. When you are done, click the "NEXT" button.
  • Tuna Dolphins
    Read the story. Click the "LISTEN" button at the bottom of the page to hear the story. When you are done, click the "NEXT" button.
  • Volcanoes by the Sea
    Read the story. Click the "LISTEN" button at the bottom of the page to hear the story. When you are done, click the "NEXT" button.
  • Fight Pollution
    Read the story. Click the "LISTEN" button at the bottom of the page to hear the story. When you are done, click the "NEXT" button.

Readings

Reading is the cognitive process of deriving meaning from written or printed text.

A detail from Madonna des Kanonikus Georg van der Paele by Jan van Eyck .

A detail from Madonna des Kanonikus Georg van der Paele by Jan van Eyck .

It is a means of language acquisition , of communication, and of sharing information and ideas. Effective readers use decoding skills (to translate printed text into the sounds of language), use morpheme , semantics , syntax and context cues to identify the meaning of unknown words, activate prior knowledge ( schemata theory ), use comprehension , and demonstrate fluency during reading.

Other types of reading may not be text-based, such as music notation or pictograms. By analogy, in computer science , reading is acquiring of data from some sort of computer storage.

Although reading print text is now an important way for the general population to access information, this has not always been the case. With some exceptions , only a small percentage of the population in many countries were considered literate before the Industrial Revolution .

Reading and Comprehension

Click on image for PowerPoint Tutorials

 

Word Power: Enlarge Your Business Vocabulary

Tutorials

Activities

Readings

Vocabulary Tree

Vocabulary Development

Click on image for PowerPoint Tutorials

 

 

Weather or Knot: Choose the Right Words

Tutorials

Activities

Readings

A Writer's Edge

 

Ain't Is in the Dictionary: Learn Dictionary Smarts

Tutorials

Activities

Readings

Visual Dictionary Looks At Words Through Photography

 

Grammar for Grownups: Identify the Tools of the Trade

Tutorials

Activities

Readings

Model of English Grammar

 

Grammar

Click on image for PowerPoint Tutorials

 

Apples, Tigers, and Swahili: Tell Who, Whom, or What with Nouns

Tutorials

Activities

Readings

Poem by Rudyard Kipling (following the story "Elephant's Child" in "Just So Stories")

 

Be Kind to Substitutes: Pronouns Substitute for Nouns

Tutorials

Activities

Readings

Pronouns

 

Looking for the Action? Then find the Verbs!

Tutorials

Activities

Readings

Quick Guide to English Verbs

 

Words that Describe: Describe with Adjectives and Adverbs

Tutorials

Activities

Readings

How to Diagram a Sentence

Ask about English

 

The Taming of the Apostrophe: Avoid the Apostrophe Catastrophe

Tutorials

Activities

Readings

Apostrophes Cartoons

The Abuse Of Apostrophes In Everyday Life

 

Secret Life of a Sentence Revealed: Say No to Blunders and Gaffes

Tutorials

Activities

Readings

Sentence Structure

Click on image for PowerPoint Tutorials

 

The Pauses That Refresh: Use Commas, Exclamation Marks, Periods, Question Marks

Tutorials

Activities

Readings

Using Exclamation Points in Professional Writing

 

Punctuation Potpourri: Use ! . ? , as well as (; : “ - -- ‘)

Tutorials

Activities

Readings

Lesson on Punctuation

Click on image for PowerPoint Tutorials

 

Getting Your Act Together: Write and Speak Clearly, Correctly, Logically, and Concisely

Tutorials

Activities

Readings

Paragraphs

Click on image for PowerPoint Tutorials

 

Take Your Show on the Road: Use Today's Vocabulary, “Grammar for Grownups,” Formatting, and Presentation Techniques

Tutorials

Activities

Basic Listening Quizzes

Readings

Learn More About the Oral Presentation Rubric

 

 

Introduction to Management Workshop

Tutorials

 

 

Readings

What is Management

 

 

Essential Texts

Complete First Certificate Student's Book with answers with CD-ROM Complete First Certificate Student's Book with answers with CD-ROM

Guy Brook-Hart

Complete First Certificate is a new course for the 2008 revised FCE exam. Informed by the Cambridge Learner Corpus and providing a complete FCE exam paper specially prepared for publication by Cambridge ESOL, it is the most authentic exam preparation course available.

Check the availability and buy your books from our Bookshop.

 

Recommended Texts

Cambridge Grammar for First Certificate With Answers and Audio CD

Cambridge Grammar for First Certificate With Answers and Audio CD
2nd Edition

Louise Hashemi
Barbara Thomas

Cambridge Grammar for First Certificate Second edition provides complete coverage of the grammar needed for the Cambridge FCE exam, and develops listening skills at the same time. It includes the full range of FCE exam tasks from the Reading, Writing, Listening, and Use of English papers, and contains helpful grammar explanations and a grammar glossary. It has been fully updated for the new exam to be introduced from December 2008.

Check the availability and buy your books from our Bookshop.

 

Management Fundamentals - Concepts, Applications, Skill Development

Management Fundamentals - Concepts, Applications, Skill Development (with InfoTrac)
3rd Edition
Robert N. Lussier - Springfield College

  • Book Resources
    • Final Exam
    • Textchoice
    • Video Cases
    • Behaviour Model Videos

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Management Management (with InfoTrac)
7th Edition
Richard L. Daft - Vanderbilt University
0324317980

864 pages HB 8 1/2 x 11

© 2005 Available Now

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Management

Management
Seventh Edition
Ricky W. Griffin, Texas A&M University

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English for Careers: Business, Professional and Technical

English for Careers: Business, Professional and Technical, 9th edition

by Leila R. Smith

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Career Directions

Career Directions
Donna Yena

ISBN: 0073123145,
EAN: 9780073123141,
Division: Higher Education,
Price: £37.99,
Pub Date: DEC-05,
Pages: 432
Edition: 04
Format: SOFT BACK

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Articles

Resources

 

Language Arts

Click on image for PowerPoint Tutorials

Free IELTS exam preparation can be difficult to find on the Internet. The IELTS (International English Language Testing System) test provides an evaluation of English for those who wish to study or train in English. It is very similar to the TOEFL (Test of English as a Foreign Language) required by North American universities and colleges. IELTS is a jointly managed test by the University of Cambridge ESOL Examinations, British Council and IDP Education Australia. The test is accepted by many professional organizations in Australia, New Zealand and other countries, including: the New Zealand Immigration Service, the Australian Department of Immigration and other services. If you are interested in studying and / or training in these countries, this is the test best adapted to your qualification needs.

We have gathered together the best of the free IELTS exam preparation materials. Check them out for yourself. (If you find any more sites you think we should add or if you find any bad links then email us at the address listed on the bottom of this page.)

Easy Reading Exercises:

Hunting Whales
Read the story. Click the "LISTEN" button at the bottom of the page to hear the story. When you are done, click the "NEXT" button.

Nature Sounds
Read the story. Click the "LISTEN" button at the bottom of the page to hear the story. When you are done, click the "NEXT" button.


Timber or Trees?
Read the story. Click the "LISTEN" button at the bottom of the page to hear the story. When you are done, click the "NEXT" button.


Tuna Dolphins
Read the story. Click the "LISTEN" button at the bottom of the page to hear the story. When you are done, click the "NEXT" button.

Volcanoes by the Sea
Read the story. Click the "LISTEN" button at the bottom of the page to hear the story. When you are done, click the "NEXT" button.

Fight Pollution
Read the story. Click the "LISTEN" button at the bottom of the page to hear the story. When you are done, click the "NEXT" button.

Milk Prices
Read the story. Click the "LISTEN" button at the bottom of the page to hear the story. When you are done, click the "NEXT" button.

5 stories about Nasreddin
330 Reading Exercises

Computer Virus
Read the story. Click the "LISTEN" button at the bottom of the page to hear the story. When you are done, click the "NEXT" button.

Computers in the Classroom
Read the story. Click the "LISTEN" button at the bottom of the page to hear the story. When you are done, click the "NEXT" button.

Hate Crimes
Read the story. Click the "LISTEN" button at the bottom of the page to hear the story. When you are done, click the "NEXT" button.

Polics Find Drugs
Read the story. Click the "LISTEN" button at the bottom of the page to hear the story. When you are done, click the "NEXT" button.

Abortion Pill
Read the story. Click the "LISTEN" button at the bottom of the page to hear the story. When you are done, click the "NEXT" button.

Assisted Suicide
Read the story. Click the "LISTEN" button at the bottom of the page to hear the story. When you are done, click the "NEXT" button.

Organ Donation
Read the story. Click the "LISTEN" button at the bottom of the page to hear the story. When you are done, click the "NEXT" button.

Teen Suicide

Read the story. Click the "LISTEN" button at the bottom of the page to hear the story. When you are done, click the "NEXT" button.

Looking for a Job
Read the story. Click the "LISTEN" button at the bottom of the page to hear the story. When you are done, click the "NEXT" button.


Publishing Company Downloads:

Listening part

  • http://www.esl-lab.com (very good site)
  • http://international.holmesglen.vic.edu.au/IELTS01.htm
  • http://www.uefap.co.uk/

The Library

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